Head of Operations
Tastermonial is a recommendation platform and the API technology to connect food brands with consumers who have specific dietary needs.
We’re looking for a Head of Operations to contribute to Tastermonial’s growth. Your role includes:
– Onboarding and managing our relationships with food brands. Improve the brands onboarding and communication processes.
We are looking for someone who can communicate effectively with the brands .
- Develop brand’s management roadmap strategy for company’s growth and future team members
- Improve the brand’s onboarding and CRM process to be as frictionless as possible
- Manage intiaitives, setup tools, build a team and manage the brand’s relationship and support
- Setup appropriate metrics to track onboarding success and brand’s satisfaction
- Run Surveys and Interview Brands
- Work with our Food Scientists to refine the customer feedback questionnaires
- Procurement lifecycle of sourcing, negotiations, contracting, vendor management
- At least 2 Years Experience in managing projects
- Attention to details
- Customer-first mindset
Skills: Communications, E-Commerce, Project Management